POSITION TITLE: Community Care Attendant
DIVISION: Apto Direct
REPORTS TO: Manager Apto Direct
HOURS OF DUTY: max. 38 hours per week
POSITION SCOPE: Delivery of Direct Support Service
ORGANISATION CONTEXT
Apto Group is a community based organisation committed to improving
the quality of life for people with disabilities, frail elderly
people and their carers
Services are provided in the Eastern Metropolitan Region including
the LGAs of Boroondara, Manningham, Whitehorse, Knox, Monash, Maroondah
and Yarra Ranges. Apto Group intends to offer services in the Northern
Metropolitan Region as soon as practicable
APTO DIRECT
Apto Direct provides support services to people with a range of physical
and/or intellectual disabilities, frail elderly people and their
carers living in their own homes in the community. Referrals are
received from external agencies such as LGAs, health services and
community service providers. Services provided currently include
personal care and respite care with some domestic assistance where
included in a client’s care plan.
Services are implemented and monitored by the Manager Apto Direct
as per the referred client’s care plan, and in consultation
with the client, their carers, the Community Care Attendant, Case
Managers or other key workers where appropriate.
SERVICE OBJECTIVES
Apto Direct aims to provide quality support services to referred
clients living in their own homes that enable them to maintain
and improve their quality of life at home, their level of independence
and inclusion in the community.
KEY RESPONSIBILITIES AND DUTIES
| Support Services |
| 1. |
Deliver quality in-home support services to clients as stipulated
by care plans and occupational health and safety and privacy
legislation. Duties may include: |
| |
- Lifting with hoist and transfers
- Showering
- Toileting
- Grooming
- Meal assistance
- Meal preparation
- Exercise
- Domestic assistance
- Recreation
- Personal developmen
- Communication
- Mobility
- Personal administration
- Shopping
- Escorting to medical appointments
|
| Other independent living skills |
| 2. |
Conduct initial OH&S assessments and monitor
client needs to ensure quality service delivery and adherence
to care plans |
| 3. |
Assist in annual client service evaluations |
| 4. |
Ensure feedback regarding clients is given to relevant internal
staff and external agencies where appropriate and as soon as
practicable, and in accordance
with the Privacy Act |
| 5. |
Identify and report to Manager Apto Direct on any service
gaps and lack of access by particular minority groups, where
relevant |
Administration
| 1. |
Assist with the preparation of reports and service evaluations
as required |
| 2. |
Maintain accurate service records, e.g. timesheets, travel
claims |
Policy
| 1. |
Participate in the development of policy, procedures and internal
guidelines as appropriate |
| 2. |
Participate in the development and monitoring of Quality Assurance
and Best Practice |
General
| 1. |
Participate in training, staff appraisals, team meetings and
development programs |
| 2. |
Represent Apto Direct at forums, working groups, etc., relevant
to the position |
| 3. |
Comply with all Occupational Health and Safety requirements |
| 4. |
Actively contribute to ongoing continual improvement processes |
| 5. |
Comply with Apto Group policies, practices and guidelines |
EXTENT OF AUTHORITY/JUDGEMENT AND DECISION MAKING
 |
Community Care Attendants, Apto Direct are responsible for
ensuring all tasks are implemented in accordance with client
care plans and in accordance with relevant legislation and Apto
Group policies, practices and guidelines |
|
Relevant issues must be referred to the Manager Apto Direct |
INTERNAL/EXTERNAL RELATIONSHIPS
KEY SELECTION
CRITERIA
| 1. |
Relevant experience and/or qualifications in aged/disability
services |
| 2. |
Excellent communication skills |
| 3. |
Ability to work autonomously with a high degree of initiative |
| 4. |
Must have access to telephone, reliable vehicle and hold current
Victorian Drivers Licence |
KEY ATTRIBUTES
|
Knowledge of community aged and disability services |
|
Client service orientation |
|
Second language useful |
|
First Aid Certificate, Level 2 preferred |
|
Able to manage multiple tasks and be flexible in tasks |
|
Ability to adapt to change as part of the continual evolution
of the position |
|
Capacity to be discreet and maintain client privacy and confidentiality |
|
Pleasant professional manner |
OTHER RELEVANT INFORMATION
The successful applicant will be required to agree to a police check,
unless holding evidence of check completed in previous 12 months
Apto Group is an equal opportunity employer
Apto Group offers a smoke free environment
Apto Group requires compliance with its staff code of conduct
CONDITIONS OF EMPLOYMENT
Salary: as per industry standards, based on experience and qualifications
Positions are for a maximum of 38 hours per week and report to
the Croydon office
Apto Direct has a strong commitment to the professional development
of all staff and will support your career aspirations
APPLICATIONS
Please submit applications with names and contact numbers of at
least 2 referees, one of whom is a recent employer, to: Manager Apto Direct
Apto Group P/L
9-11 Cecil Circuit
Croydon 3136
Or Email to: direct@apto.com.au
|
